Everything thing here is excellent! The best service and they went out of their way to help me out! The best parts department around. Warren was especially knowledgeable and helpful.
Can't say enough good things about the Folks at McSpadden Ford. My 2008 F-250 shut off while pulling my 14,000 lb toy hauler through Superior. I called and spoke with Nikkie. She was so helpful and gave me numbers to 3 tow companies and researched the symptoms my truck was experiencing. When I called her back she said I had a bad EGT Sensor and she had one in stock and could get me in, even though it was late Friday afternoon. I was greeted the moment I walked in the door and the guys jumped on my truck right away trying to get me back on the road for my camping trip.
We just picked up our new car this week and had an amazing experience with Roger and Lisa. What a great team! So glad Mcspadden Ford found them! This is where you need to buy your next new Ford or Lincoln. No Pressure. No Doc fees and they explain everything! If you need to drive to see them it's worth it believe me!
It has very friendly sales people very knowledgeable about the vehicles.
We were so disappointed when our brand new F350 failed to start. Roger and Lisa were so considerate of our feelings. They sent a tow truck from Globe to northern AZ to pick up our truck and deliver a car for our use. Roger vowed to keep the truck until he was positive it was perfect. That done, he returned the truck. He's called several times to make sure we were happy. Fabulous service. The best.
Larry and Eric got the new sensor bung welded on the exhaust, and reinstalled the exhaust. Warren schooled me on 6.4's and was there to assist Larry and Eric. Thank you Nikkie, Warren, Larry, Eric, and Issac for the awesome customer service. I was a nobody, out of Towner. You all Rock and got me back on the road Friday and allowed me to continue on with my camping trip. Thanks McSpadden Ford!
Of course Murphy's law kicked in and the simple sensor swap wasn't so easy. The 10 year old sensor didn't want to come out and snapped off. Larry and Eric removed the exhaust and attempted to drill out the sensor and use an extractor to remove sensor. Issac provided tools and sacrificed his snap on extractor set he just bought. Of course it is after quitting time now, and poor Issac's extractor was returned to him in two pieces when the extractor snapped off in the exhaust. That's when Warren from Parts came to the Rescue. He had some spare EGT sensor bungs and a new sensor for a 6.4 Diesel. Warren is the Man and keeps plenty of sensors in stock.
Mcspadden Ford is a US Car Dealer based in Globe, Arizona. Mcspadden Ford is located at 601 N Broad St, Globe, AZ 85501, USA.
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